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FAQ

Most frequent Questions & Answers
  • Make sure the Air Fryer is plugged into a power outlet and the Frying Drawer is shut.
  • The Air Fryer is not On.
  • No mode has been selected
  • The Frying basket is overfilled with ingredients
  • Temperature is set too low.
  • Cooking Time is set too short
  • In the middle of cooking process, carefully lift the Frying Basket out and shake it to separate the overlapped ingredients, then place theBasket back inside and close lid to continue.
  • Use oven snacks or brush a thin layer of oil on the surface of the ingredients before cooking for crispier results
  • Soak the cut potatoes in water for at least 30 minutes to remove the starch, but be sure to dry them properly before cooking. Add a brush of oil or cut the potatoes into thinner fries for crispier results.
  • The motor or internals aren’t working correctly. Shut the Air Fryer off immediately and safely. Contact Modernhome Customer Care for warranty instructions.
  • When preparing greasy ingredients, the oil or grease produces some white smoke and this is normal.
  • White smoke is caused by grease or oil. To prevent this, clean the Frying basket.
  • Position the handle in a vertical position and securely push the Frying Basket into the Drawer until a click is heard.
  • Only fill the Frying basket to the Max line, and prepare ingredients in turns.
  • With a heat-resistant oven glove, push the Stirring Arm down securely. Ensure that no food or ingredients are stuck and interfering with the correct positioning. If it still doesn’t work, contact Customer Care for assistance.

Instruction Manuals

Choose Your Product Below to Download Manual

Pebble
Analog Air Fryer

Item Number: CAAB - 857, PAAB - 847,
PAAW - 851 & PAAT - 852

Compact
Digital Air Fryer

Item Number: CDAB - 846

Essential
Digital Air Fryer

Item Number: EDFB - 848 & EDFW - 849

Premium Family-Sized
Digital Air Fryer

Item Number: PDA - 795 & PDFB - 850

Cyclone
Digital Air Fryer

Item Number: CDA - 798 & CRD - 854

Signature Edition
Air Fryer Oven

Item Number: PDO - 853

Pebble
Analog Air Fryer

Item Number: CAAB - 857, PAAB - 847,
PAAW - 851 & PAAT - 852

Compact
Digital Air Fryer

Item Number: CDAB - 846

Essential
Digital Air Fryer

Item Number: EDFB - 848 & EDFW - 849

Premium Family-Sized
Digital Air Fryer

Item Number: PDA - 795 & PDFB - 850

Cyclone
Digital Air Fryer

Item Number: CDA - 798 & CRD - 854

Signature Edition
Air Fryer Oven

Item Number: PDO - 853

Hassle-Free Warranty


All accessories are backed by Modernhome's Lifetime Warranty & live customer service. Enjoy your favorite foods with assurance that we're here to help you anytime. The unit itself is backed by a Hassle-Free One-Year Warranty

You can fill out the form below, email us at customercare@skylinebrands.com,

or

You can call us at 847.357.9077  between 10:00am – 5:00pm (CST)